Shipping policy
Shipping Policy for Rennie Designs
Effective Date: 06/22/2024
Thank you for visiting and shopping at Rennie Designs. The following terms and conditions constitute my Shipping Policy.
1. Order Processing
- Processing Time: All orders are processed within 3-5 business days. Orders are not shipped or delivered on Sundays or holidays.
- Order Confirmation: You will receive an order confirmation email once your order has been processed and is ready for shipment.
2. Shipping Rates and Delivery Estimates
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
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Delivery Estimates: Delivery times vary based on your location and the shipping method selected. Typical delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
3. Shipping Locations
- Domestic Shipping: We ship to addresses within the United States.
- International Shipping: Currently, we do not ship outside the United States.
4. Shipment Confirmation and Order Tracking
- Confirmation: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- Tracking: The tracking number will be active within 24 hours.
5. Shipping Carriers
I use the following carriers to deliver my orders:
- USPS
- UPS
- FedEx
6. Shipping Restrictions
- P.O. Boxes: We ship to P.O. boxes using USPS only.
- Military Addresses: We ship to APO/FPO/DPO addresses using USPS.
7. Delivery Issues
- Delays: Delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions, holidays, or carrier delays.
- Lost or Damaged Packages: Rennie Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or me directly to file a claim.
- Incorrect Address: Please ensure that you provide the correct shipping address. Rennie Designs is not responsible for orders shipped to incorrect addresses provided by the customer.
8. Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges.
9. Contact Us
If you have any questions about my Shipping Policy, please contact me at:
- Email: amy.renniedesigns@gmail.com
Thank you for shopping with Rennie Designs!